SHIPPING POLICY

All orders over £100 will qualify for FREE postage within the UK.  Any item or items valued over this amount will be sent securely by Special Delivery.  This is a guaranteed postal service for the next day and will require a signature. 

Orders under £100 will usually be charged £3.99 for Royal Mail Recorded Track and Trace.  This service can take up to 5 days to arrive.  If you require the item more quickly you can opt for Special Delivery Signed For with a charge of £7.99.

If you order any item up to £19.99 you can also opt for Standard Delivery which costs £1.99.  This will be sent by first class post, which would usually arrive the next working day, however please allow up to 5 days in case of any delays with Royal Mail.

PLEASE NOTE that if any order is placed after 1pm on a Friday or at a weekend, your item will usually be posted out on a Monday.

We now offer European and International orders at a flat rate of £35 which is sent by Airsure Tracked & Signed which is a secure service and takes up to 10 working days.

When your order has shipped you will receive an email notification from us which will include a tracking number so you can check its status. 

If there is a delay with your order Cobble & Green will get in touch with you by email and notify you of any changes.

In the unlikely event that your item is damaged on arrival or lost in transit Cobble & Green will try and resolve this issue with you and will contact the Post Office on your behalf. 

Cobble & Green do not assume liability or responsibility for any lost items if it states the item is either in transit or states has been Delivered with the Post Office.  Your item will always be packed with the utmost care and attention and will be sent as securely as possible.

You will be responsible for paying your own shipping costs for returning an item.

For further information please do see the Delivery & Returns page.

If you have any further questions or concerns at all, please don't hesitate to contact me at info@cobbleandgreen.com.